10-Day Replacement Policy

10-Day Replacement Policy

At Candle Studio, we offer a 10-day replacement policy for eligible product issues, including damaged, defective or incorrect items. Please report any such issue within 10 days of delivery.

How to request a replacement

Reach us through our Contact page with your order details. For the standard replacement review, you are required to share a clear unboxing video showing the package being opened and the problem with the item.

We will review the issue and arrange a replacement for eligible requests. We do not offer routine returns or refunds for a change of mind or colour preference.

Consumer rights

This policy does not restrict remedies available under applicable Indian consumer protection laws, including a return or refund where legally required. If you do not have an unboxing video, please still contact us with other relevant evidence so that we can assess any statutory consumer rights and respond appropriately.